Job Details for: 3rd Line IT Support (Kent)

Skills Required
Microsoft Qualified, Cisco Qualified
Experience with Server 2003, 2008, Exchange 2003, 2007, Small Business Server, Active directory, DNS, Group Policy, SharePoint, XP Pro and Windows 7

Experience with Cisco Router technologies Including VPN, Firewalls, WAN’s
Knowledge of Citrix Applications, Xenapp. Symantec Backup Software, Virtualization solutions.
Duties include:

Job Description
• Configuring new equipment prior to, and during installation
• Troubleshooting problems with customers equipment via the phone, remotely and in person on site
• Detailed documentation of all work carried out
• Providing Technical solutions to customer’s requirements
• Ensuring that customer equipment is running efficiently and securely
• System monitoring and config changes.

If this job specification sounds like you then don't delay, email me your CV.